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You will find answers here to many questions that our customers ask about the
MyHomeBenefits
program and SIRVA Relocation. Please don't hesitate to contact us at
rcb@sirva.com
if you have a question that is not covered by our FAQs.
MyHomeBenefits
Program FAQs
How much will I receive from
MyHomeBenefits
?
When will I get my reward?
I live in a state that does not allow a reward
program. Can I still use your services?
Why do some states not allow the reward?
Can I use the program to buy a summer home?
What is expected of me if I use
MyHomeBenefits
?
Home Finding FAQs
How do you decide which agents to put us in touch
with?
How quickly can I expect to receive a call from
the agent regarding selling my property or buying a new home?
I just found the home of my dreams and I would
like to make an offer on it. Do I need to check with SIRVA Relocation first?
I would like to look for homes in another area.
Can SIRVA Relocation help me?
I am dissatisfied with my current agent. Can
SIRVA Relocation help me find another?
Does SIRVA Relocation have a formalized program
for home finding within my current community?
When I buy my new home, does SIRVA Relocation
help close the sale or provide any assistance?
Real Estate Agents & Listing Your Home FAQs
How do you decide which agents to put us in
touch with?
The agent helping me sell my home wants me to
sign a listing agreement. Is it okay for me to sign this?
I have an agent in mind - will SIRVA Relocation
allow us to list and sell our home through his/her agency?
Do I have a choice of real estate agents when
listing my property through the SIRVA Relocation Broker Network?
What if I am already working with an agent that
is not part of SIRVA Relocation's network?
How does a real estate agent determine the
recommended list price for my property?
If the real estate agent identifies or suggests
repairs to be made to my property am I responsible for making those repairs?
I am dissatisfied with my current agent. Can
SIRVA Relocation help me find another?
What if I don't like the way my agent is
handling my transaction?
How much will I receive from
MyHomeBenefits
?
The
MyHomeBenefits
program provides a reward based on the value of the real estate transactions.
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When will I get my reward?
SIRVA Relocation typically provides the reward within
60
days of the closing.
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I live in a state that does not allow the program. Can I
still use your services?
While we are not allowed to offer the reward in some states, we can still offer
our broker network to anyone interested in working with our high-quality agents
and using SIRVA Relocation's suite of services.
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Why do some states not allow the reward?
In some states, the statutes prohibit any form of reward to consumers on real
estate transactions.
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Can I use the program to buy a summer home?
You can use this program to buy a summer home, winter home, mountain home,
desert home, or any other home you can think of as long as it meets the program
requirements.
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What is expected of me if I use
MyHomeBenefits
?
You must close on a real estate transaction with a preferred real estate agent.
If you decide at any point that you do not want to use the program, you are
free to select agents on your own.
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How do you decide which agents to put us in touch with?
SIRVA Relocation has spent years assembling a broker network that will meet the
needs of consumers in the marketplace. Through our experience in building the
network and working with the companies in our broker network, we are confident
in our ability to match you up with an agent who will meet your needs.
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How quickly can I expect to receive a call from the agent
regarding selling my property or buying a new home?
Once we have established that we can help you, a real estate agent will contact
you within 24 hours to set up an appointment to discuss your needs in detail.
Depending on the time of day and your time zone, we can often arrange for
contact made on the same day.
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I just found the home of my dreams and I would like to make
an offer on it. Do I need to check with SIRVA Relocation first?
As long as you are working with the agent referred by SIRVA Relocation, you do
not need SIRVA Relocation's approval to make an offer on a home, negotiate an
offer with a seller or settle on contractual details and sale price. All you
need to do is inform our relocation consultant when your closing will take
place.
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I would like to look for homes in another area. Can SIRVA
Relocation help me?
Absolutely. Contact your SIRVA Relocation Consultant as soon as possible and
request an agent for the new areas you are interested in.
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I am dissatisfied with my current agent. Can SIRVA
Relocation help me find another?
Yes. SIRVA Relocation is committed to a quality broker network and wants to
help make sure that you are satisfied. Call us and we'll put you in touch with
an agent that will better suit your needs.
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Does SIRVA Relocation have a formalized program for home
finding within my current community?
Yes. SIRVA Relocation can help you find a new home whether you are looking two
blocks from your current home or 2000 miles away from your current home. Our
broker network is qualified to provide you with the most up to date information
on schools, crime and the community that you need to help make your home-buying
decision. Additionally, the settle-in area of this website has searchable data
sites for information on your new community.
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When I buy my new home, does SIRVA Relocation help close the
sale or provide any assistance?
SIRVA Relocation has partnered with our network brokers to provide direction
and guidance for closing the real estate transaction. SIRVA Relocation does not
process or coordinate the actual closing. All documentation required for the
closing (e.g., title search, disclosures, contract, etc.) will be handled
through the broker.
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How do you decide which agents to put us in touch with?
SIRVA Relocation has spent years assembling a broker network that will meet the
needs of consumers in the marketplace. Through our experience in working with
the companies in our broker network, we are confident in our ability to match
you up with an agent who will meet your needs.
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The agent helping me sell my home wants me to sign a listing
agreement. Is it okay for me to sign this?
There is no problem with you signing the listing agreement. In fact, you need
to sign the listing agreement to allow the agent to list your home. Once you
sign that agreement, it defines the expectations that you are setting for the
listing agent and what you are agreeing to give the agent in exchange for his
or her services.
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I have an agent in mind - will SIRVA Relocation allow us to
list and sell our home through his/her agency?
Yes, if you notify SIRVA Relocation Resources prior to listing your property
and that agency agrees to SIRVA Relocation's referral program. SIRVA Relocation
is committed to working with real estate companies who are dedicated to
customer service. If you feel that they will serve your needs, we are more than
happy to invite them to join our broker network.
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Do I have a choice of real estate agents when listing my
property through the SIRVA Relocation Broker Network?
Yes, SIRVA Relocation can offer you the chance to work with several different
real estate agents within your community. We can give you the option of having
two or more agents present a market analysis so that you can make the best
decision possible.
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What if I am already working with an agent that is not part
of SIRVA Relocation's network?
Please call us to see if we can help you. There are several different services
that SIRVA Relocation may be able to assist with.
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How does a real estate agent determine the recommended list
price for my property?
The agent will present you with a Broker's Market Analysis (BMA). The analysis
presents you with a number of factors including (but not limited to) location,
condition and age of the property. In addition, a review of current homes on
the market coupled with past sales will help determine the most effective list
price, and estimated sale price.
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If the real estate agent identifies or suggests repairs to
be made to my property am I responsible for making those repairs?
If the real estate agent identifies or suggests improvements or repairs to the
property and you make the decision to make that repair or improvement the costs
are your responsibility. Keep in mind that the agent is making suggestions that
will make your home more marketable - sometimes spending a few dollars on
things like paint can reap significant rewards on the final sales price. The
decision and cost are yours, but SIRVA Relocation Consultants are more than
happy to assist in discussing those decisions.
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What if I don't like the way my agent is handling my
transaction?
SIRVA Relocation has worked hard to build a broker network of quality agents.
If you feel that your agent is not meeting your needs, please inform your SIRVA
Relocation Consultant. Our consultants are there to make sure your real estate
agent gets the job done and that you are satisfied with the results. If
necessary, we can use a different agent from the same company or look at other
companies.
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